For further information on the Mobile Library Service can be found on the website.
0300 126 10000 Customer Services
First for Wellbeing CIC Limited Registered Number 09857257
ANNUAL REVIEW OF THE MOBILE LIBRARY SERVICE
Dear Town/Parish Clerk
I am writing to inform you about changes to the Mobile Library Service as a result of the annual review.
The review this year has been quite extensive. You may already be aware that we are experiencing ongoing mechanical problems with the Mobile Library vehicles, so our aim has been to reconfigure the routes to provide a reliable service for our customers.
We have produced the new timetables by working closely with our drivers, using their insight along with your comments and suggestions. Some stops have been taken out of the new timetables using the following criteria:
- Special stops to Nurseries, Play Groups and Pre-Schools that are privately owned. These organisations have been informed about the Learning Resources for Education Service.
- All stops where there is only 1 exclusive mobile user.
- Where stops are located close to a static library.
- Where customers could be better served by our volunteer led ‘Library to You Service.’
- Where customers already use, or have access to a static library.
Where stops have been removed, every effort has been made to consult with customers on an individual basis, with the offer of an alternative library service.
The new routes will begin on 1 July 2016.
Is the service being cut?
Long term mechanical issues with the vehicles has necessitated the complete overhaul of the Mobile Library Service. Wherever possible the changes have been made to ensure that customers are able to make use of the library service in an alternative way. This is about adjusting the routes to offer a sustainable service for those with the greatest need.
Can I help?
It is increasingly costly to provide the service with escalating fuel prices. If you wish to make a financial contribution to support the mobile service, or any other aspect of the library service, such as the supply of large print books, you are welcome to do so. Just contact the driver or donate online by using the link below:
We review the routes every year. If you have further suggestions for changes please contact Business Support; firstname.lastname@example.org. All suggestions for the next review will be logged for consideration in 2017.
John Dryden House
8-10 The Lakes
First for Wellbeing is a Community Interest Company regulated in England and Wales by the CIC Regulator. Registered No: 09857257
Registered Address: Pytchley Building University Of Northampton, Boughton Green Rd, Northampton, NN2 7AL